Table of Contents

Channel

Yasuhiro Miyoshi Updated by Yasuhiro Miyoshi

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Advance Preparation

How to log in to Channel

Enter your e-mail address and password on the Channel login page to log in.

How to get the workspace key

After logging to Cnannel , Save part of the URL as the workspace key .

https: //desk.channel.io/#/channels/{workspace key} / team_chats / groups / ...

Get Client ID and Client Secret

From the menu at the bottom left of the screen, click Settings βš™> API Authentication and Management> Create New Authentication Key .

When the screen for creating an API authentication key is displayed, enter the name of the authentication key and click Confirm .

An authentication key is created. Save the Access Key and Access Secret as they will be the client ID and client secret .

Integration setup

Search by Channel Talk on the integration screen of the IT management cloud.

Enter the workspace key, client ID and client secret obtained in the previous step, and click Link .

If the link is successful, the registered user information will be displayed in the account list.

If it does not complete normally, edit it from the status tab of the integration screen and try the linkage again.

If you can't solve it, please contact us via chat πŸ™

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