Table of Contents

Freshchat

Yasuhiro Miyoshi Updated by Yasuhiro Miyoshi

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Advance Preparation

How to Login to Freshchat Login

From the Freshchat login page, enter your domain name and log in.

How to get API Token

Issue an API token by referring to the following support page.

https://support.freshchat.com/support/solutions/articles/50000000011-api-tokens

Integration setup

Search for Freshchat on the integration screen of the IT management cloud.

Enter a workspace name of any string (e.g., company name) and an access key, then click Link.

If the link is successful, the registered user information will be displayed in the account list.

If it does not complete normally, edit it from the status tab of the integration screen and try the linkage again.

If you can't solve it, please contact us via chat 🙏

How did we do?

Formrun

Freshdesk

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