Table of Contents

Site24x7

Kana Sasaki Updated by Kana Sasaki

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How to login to Site24x7

On the Site24x7 login page, enter your login method or email address and password.

Advance Preparation

Confirmation of Oauth authentication information

Access the ZOHO API Console , select the Applications you want to work with> go to Settings .

Make sure that "Use the same Oauth credentials for all data centers" is checked ✅ as shown below.

If there is no ✅, please check it.

If there is no Applications, create a new one from + ADD CLIENT> Client-based Applications > CREATE NOW . After creating, check the Settings.

Integration setup

Search with Site24x7 on the integration screen of the IT management cloud.

Enter an arbitrary name (company name, etc.) in the workspace name, and click Link .

The permission screen will appear as shown below. Check the contents and click Accept .

If the link is successful, the registered user information will be displayed in the account list.

If it does not complete normally, edit it from the status tab of the integration screen and try the linkage again.

If you can't solve it, please contact us via chat 🙏

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