Table of Contents

Alert Mute function

Yasuhiro Miyoshi Updated by Yasuhiro Miyoshi

Translation Disclaimer: The documents herein have been machine translated for your convenience by translation software. While reasonable efforts are made to provide accurate translations, portions may be incorrect. If you would like to report a translation error or inaccuracy, we encourage you to please contact us.

Feature Overview

This feature allows you to mute alert notifications for retired accounts.

This feature allows you to exclude cloud service accounts from alert notifications, such as those on leave or other accounts that need to be left in place.

Checking Alerts

Select Services > Cloud Services with Alerts and click Notification.


Are there any accounts left by retirees?

To organize retiree accounts

Perform Mute

Mouse over the < button on the far right of the retiree account you wish to mute and it will slide to the left.

The Delete or Mute button will appear.

Click Mute

  • Click on Delete to delete or deactivate the account.

(Beta) Delete/deactivate your account in the IT Management Cloud

The mute confirmation screen will appear.

Mute Confirmation
  • Selected notifications only: Mutes only the selected SaaS alerts.
  • All notifications tied to the selected account: Mutes all SaaS alerts associated with the selected account.

Unmute Date

  Set the date to unmute. It can be indefinite.

If you select a specified date, set any date for the end date.

Click Mute to mute the alert.

Manual Unmuting

Muted accounts will be displayed as On mute.

You can unmute an account at any time.

Clicking on the mute button displays a confirmation screen for unmuting.

As with the mute setting, select from the following two types of settings.

  • Only selected notifications: Unmutes only the selected SaaS alerts.
  • All notifications related to selected accounts: Unmutes all SaaS alerts associated with the selected account.


Click Unmute to unmute.

How did we do?

Account Provisioning (register a new SaaS account)

Do you have a retired account left?