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Troubleshooting failed integrations

Yasuhiro Miyoshi Updated by Yasuhiro Miyoshi

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If the link service becomes an error due to the password change, or if you want to re-link with a different account, you can re-link.

Please note that if you re-link, the data of the re-link service will be overwritten .

(1) Select Integration-> IntegrationStatus> Gear Mark

(2) The integration setting screen will be displayed again.

As shown in the image above , when linking with OAuth like Google, linking will be carried out using the session logged in with the browser. If the user does not have administrative privileges, or if you are using multiple tenants and log in to different tenants, the re-linking will fail when you try to link in the current session. After logging out of the browser session once, perform the above operation.

How did we do?

Request an unsupported SaaS or feature to be added

User Type Judgment Criteria: Quick Reference

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