Table of Contents

Twilio

Yasuhiro Miyoshi Updated by Yasuhiro Miyoshi

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Currently, it is only supported if the Admin Center is accessible.
To link, you need the email address and password of an account with Addmin authority.

Advance Preparation
How to login to Twilio

Enter your email address and password on the Twilio login page to log in.

How to confirm 2-step verification

After logging in to Twilio, go to User Setting.

Change Two-Factor Authentication (2FA) Methods to Another authenticator app and click Update 2FA Methods .

A QR code will be issued, so save the QR image at the same time you register with the Authenticator app .

How to get the workspace key

Go to the Dashboard and see the Account SID in Project info .

Save the Account SID as it will be the workspace key .

Integration setup

Search for Twilio on the IT management cloud integration screen.

Enter the information obtained in the previous step and click Link .

  • Workspace key : Account SID
  • Email address : Email address of an account with Admin privileges
  • Password : Password for an account with Admin privileges
  • Two-step verification : Upload the QR image obtained in the previous step

If the link is successful, the registered user information will be displayed in the account list.

If it is not completed normally, edit it from the status tab of the integration screen and try the linkage again.

If you can't solve it, please contact us via chat 🙏

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