Table of Contents

Freshservice

Yasuhiro Miyoshi Updated by Yasuhiro Miyoshi

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Advance preparation

How to log in to Freshservice

On the Freshservice login page , enter your Freshservice domain name to log in.

How to get the workspace key

After logging in to Freshservice, click on your profile picture in the upper right to go to your profile settings page.

Save a part of the URL as it will be the workspace key .

https: // {workspace key} .freshservice.com/profiles /.../ edit

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How to get an Access Token

The API key is displayed on the right side of the profile setting page.

The API key will be the Access Token , so save it.

Integration setup

Search for Fresh service on the integration screen of the IT management cloud.

For the workspace name, enter an arbitrary character string (company name, etc. ), the Workspace Key obtained in the previous step, and the Access Token , and click Link .

If the link with Freshservice is successful, the registered user information will be displayed in the account list.

If it does not complete normally, edit it from the status tab of the integration screen and try the linkage again.

If you can't solve it, please contact us via chat πŸ™

How did we do?

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