Table of Contents


Yasuhiro Miyoshi Updated by Yasuhiro Miyoshi

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Advance Preparation

How to Login to Confluence

Enter your login method or email address and password at the Confluence login page.

How to get a workspace key

After logging in to Confluence and click Settings at the top right of your home screen.

Click User Management from the menu on the left side of the setting screen to move to the user management screen.

Save a part of the URL of the user management screen as it will be the workspace key . key/ users? status = ACTIVE

💡 You can tell whether you are viewing the "Organization Level Administration Page" or the "Site Level Administration Page" by looking at the address bar.
  • At the organizational level, it has the following structure. (O in bold is an abbreviation for organization) o / OrganizationID / overview
  • -At the site level, it has the following structure. ( Bold s stands for site) s / SiteId / users

* OrganizationID = workspace key, but please note that SiteID is not a workspace key.


Integration setup

Search for Confluence on the IT management cloud integration screen.

Enter the workspace key , Confluence login email address and password you obtained in the previous step, and click Link .

If the link is successful, the registered user information will be displayed in the account list.

If it does not complete normally, edit it from the status tab of the integration screen and try the linkage again.

If you can't solve it, please contact us via chat 🙏

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