Table of Contents

DirectCloud

Kana Sasaki Updated by Kana Sasaki

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Linking requires an account with administrator privileges.

Advance preparation

How to login to DirectCloud

On the DirectCloud login page , enter your company ID and user ID/password with administrator privileges to log in.

How to get Client ID and Client Secret

After logging in to DirectCloud, go to Share > Custom Settings from the left menu.

In the custom settings page, there is an item called DirectCloud API .

Set DirectCloud API to "Enable" and save the Service and Service Key shown in API Key Type: For Administrators. This will be your Client ID and Client Secret.

Integration setup

On the IT management cloud integration screen, search for DirectCloud .

As shown below, enter the information obtained in advance preparation and click Link .

  • Client ID : Service
  • Client Secret : Service Key
  • Workspace Key : Company ID
  • User name : User ID (administrator privileges)
  • Password : DirectCloud login password (administrator privileges)

If the link with DirectCloud is successful, the registered user information will be displayed in the account list.

If it does not complete successfully, please edit from the status tab of the integration screen and try linking again.

If you can't solve it, please contact us by chat 🙏

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