Table of Contents

Zendesk

Yasuhiro Miyoshi Updated by Yasuhiro Miyoshi

Translation Disclaimer: The documents herein have been machine translated for your convenience by translation software. While reasonable efforts are made to provide accurate translations, portions may be incorrect. If you would like to report a translation error or inaccuracy, we encourage you to please contact us.
💡 Only Staffs data is acquired in this linkage. EndUser is not captured.

Advance Preparation

How to login to Zendesk

Enter your email address and password at the Zendesk login page.  

How to get the workspace key

After logging to Zendesk ,A part of the URL of the displayed screen will be the workspace key , so save it.

https: //{workspace key} .zendesk.com/agent/dashboard

Integration setup

Search in Zendesk on the IT management cloud integration screen.

Enter the workspace key obtained in the previous step and click Link .

If the link is successful, the registered user information will be displayed in the account list.

If it does not complete normally, edit it from the status tab of the integration screen and try the linkage again.

If you can't solve it, please contact us via chat 🙏

How did we do?

Zapier

Zenhub

Contact