Table of Contents

Genesys Cloud

MiuraYuto Updated by MiuraYuto

Advance preparation

How to Log In

On the login page , enter your email address and password.

How to get a client ID/client secret

For information on how to create an OAuth app,

Check out Neeraja Prabhakaran Create an OAuth client - Genesys Cloud Resource Center .

Open the settings screen from Admin > Integrations > OAuth > Add Client.

Please refer to the following information when making the settings.

  • App name: Any
  • Grant Types: Code Authorization
  • Authorized redirect URIs: https://itmc.i.moneyforward.com/oauth/callback
  • Scope: authorization, license:readonly, organization:readonly, users

- authorization: to assign roles

-license:readonly: to obtain license data

- organization:readonly: to obtain organization name

- users: to list/create/delete user

Then copy the Client ID and Client Secret.

How to verify your domain

The last part of the login URL is the domain.

URL: https://login.{ domain }

Setting up the integration

On the Money Forward Admin integration screen, search for Genesys Cloud .

Enter the Client ID, Client Secret, and Domain obtained in the previous step and click Connect .

If the connection is successful, the registered user information will be displayed in the account list.

If it doesn't complete successfully, edit it from the Status tab on the Integration screen and try the integration again.

If the issue is not resolved, please contact us via chat.

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